Microsoft Restores Service!
A device shows the Microsoft logo as the Teams software displays an error message on a laptop, in London, Britain, 13 November 2026. EFE-EPA/NEIL HALL

Microsoft Restores Service!

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Microsoft

International Desk, Nov 14 (EFE).-

Microsoft Saturday said it had fully restored services for customers, “deeply” apologizing for a technical outage that began two days ago.

“We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,” the tech giant said in a statement.

“Further updates can be found at MO1550821 in the Microsoft 365 admin center.”

Microsoft attributed the global disruption on Friday to a failure during an earlier expansion of its network capacity.

A device shows the Microsoft logo as the Teams software displays an error message on a laptop, in London, Britain, 13 November 2026. EFE-EPA/NEIL HALL

The outage affected communications and services used by companies and government agencies across several regions worldwide.

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The world’s largest software company ruled out a link between the incident and a cybersecurity breach, artificial intelligence or AI agents.

Charles Lamanna, Microsoft’s corporate vice president for Copilot, Agents and Platforms, said there were “no indications” that the disruption resulted from “malicious” activity.

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Microsoft apologized for the disruption and said it would publish a full post-incident report once its review was complete.

“This was a technical issue not related to cyber or AI / agents. The incident was introduced by an issue during an earlier network capacity upgrade that surfaced following a recent network change. We have addressed the underlying issue.” EFE

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